Slotozen Casino Terms & Conditions

These Terms and Conditions govern access to and use of Slotozen Casino, including the website, player account services, games, promotions and payment facilities. By visiting the website or using any service, you confirm that you have read, understood and accepted these terms.

These conditions apply together with any specific promotion rules, game rules and notices displayed on the website. If a particular rule conflicts with these Terms and Conditions, the specific rule will apply only to the relevant service or promotion.

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Agreeing to These Terms

By registering an account, making a deposit, playing a game or otherwise using Slotozen Casino, you enter into a legally binding agreement with the operator. If you do not accept these terms, you must not use the website or its services.

You are responsible for reading the current version before using the casino. Continued use after an amendment has been published will generally indicate acceptance of the revised terms. Some services may also be subject to additional conditions presented before use.

Who May Use the Casino

Slotozen Casino is intended for persons aged 18 or over. You must meet the minimum legal age applicable to you and must use the service only where online gambling is permitted under the laws that apply to your location.

You must not access the casino if you are located in a jurisdiction where its services are restricted or unlawful. It is your responsibility to determine whether using the website is permitted before registering or depositing funds.

Opening a Player Account

Only one personal account may be opened per player unless Slotozen Casino gives written permission for an exception. Registration information must be accurate, complete and kept up to date. You must not create an account in another person's name or allow another person to use yours.

You are responsible for protecting your username, password and other account credentials. Any activity carried out through your account may be treated as activity authorised by you unless you notify the casino promptly of suspected unauthorised access.

Account details must not be sold, transferred, assigned or used for commercial purposes. Slotozen Casino may refuse an application where information is incomplete, inconsistent or cannot be reasonably verified.

Identity Checks

Slotozen Casino may request documents or information to confirm your identity, age, address, payment method or source of funds. These checks support account security, fraud prevention and compliance procedures.

Documents must be genuine, current and readable. You must provide requested information within a reasonable period. Until verification is completed, access to certain services, deposits, withdrawals or promotional benefits may be limited.

If the information supplied cannot be confirmed, or if there are reasonable concerns about account ownership or payment activity, the casino may take further action under these terms.

Making Deposits

Deposits must be made using a payment method held in your own name or otherwise authorised for your use. You must not use a payment instrument belonging to another person without prior approval.

Available payment methods, minimum amounts, processing times and applicable fees may be displayed at the cashier. A transaction may be declined, delayed or reversed by the payment provider or by Slotozen Casino for security or operational reasons.

You should only deposit money that you can afford to lose. Funds credited to your account are intended for gaming and may not be used for unlawful activity, money laundering or attempts to obtain an improper financial advantage.

Requesting Withdrawals

Withdrawal requests are processed in accordance with the information shown in your account and any applicable verification requirements. The casino may return funds through the original payment method or request an alternative method where this is necessary for security or payment processing reasons.

Before a withdrawal is approved, Slotozen Casino may check your identity, payment history, wagering activity and compliance with these terms. A request may be delayed while checks are completed.

• You must provide accurate withdrawal details.
• Any outstanding wagering conditions must be satisfied before bonus funds can be withdrawn.
• Transactions connected with suspected fraud or prohibited conduct may be held for review.
• Payment provider limits or processing times may affect when funds are received.

Promotion and Bonus Rules

Bonuses, free spins and other promotional offers are subject to the terms displayed with the relevant offer. These terms may specify eligibility, activation requirements, expiry dates, wagering requirements, maximum wins, game restrictions and withdrawal limits.

Unless stated otherwise, promotional benefits are intended for one person, household, device and payment environment. Slotozen Casino may cancel or remove a promotion where multiple accounts, irregular play or other conduct appears designed to gain an unfair advantage.

Only one bonus may be used where an offer says that it cannot be combined with another promotion. If a bonus is cancelled or expires, associated bonus funds and any qualifying benefits may also be removed in accordance with the offer rules.

Using the Website Properly

You may use Slotozen Casino only for personal entertainment and in accordance with these terms. You must follow game instructions, account notices, promotional conditions and reasonable security requests.

You must maintain a suitable device and internet connection and take reasonable steps to protect your account from unauthorised use. Slotozen Casino does not guarantee that the website will always be available, uninterrupted or free from technical errors.

Conduct That Is Not Allowed

The following activities are prohibited when using the casino:

• Providing false, misleading or fraudulent information.
• Opening or operating multiple accounts without permission.
• Using another person's account, identity or payment method without authorisation.
• Attempting to manipulate games, outcomes, bonuses or payment processing.
• Using software, bots, scripts, automated tools or technical methods to gain an unfair advantage.
• Interfering with the website, its security systems or other players' access.
• Using the casino for money laundering, fraud or any unlawful purpose.
• Colluding with other players or exploiting an error without reporting it.

If a technical or pricing error affects an account, game or promotion, the casino may correct the error and adjust related transactions where appropriate.

Ownership of Casino Content

Slotozen Casino and its licensors retain rights in the website, branding, software, graphics, text, game content and other materials made available through the service. You receive a limited, personal and non-transferable permission to use those materials for accessing the casino.

You must not copy, modify, distribute, publish, reverse engineer, extract or commercially exploit website content without prior written permission. Nothing in these terms transfers ownership of intellectual property to you.

Liability Boundaries

The casino services are provided subject to availability and applicable law. To the extent permitted by law, Slotozen Casino is not responsible for losses caused by events outside its reasonable control, including interruptions to networks, payment providers, devices, software or internet services.

You are responsible for ensuring that your device, connection and account credentials are secure. Slotozen Casino will not be responsible for loss resulting from your failure to protect access details or provide accurate information.

Nothing in these terms excludes or limits a right, guarantee or liability that cannot lawfully be excluded or limited. Where liability can be limited, it will be limited to the extent permitted by applicable law.

When an Account May Be Restricted

Slotozen Casino may suspend, restrict or close an account where it reasonably considers this necessary to protect the casino, its players or payment systems. Reasons may include suspected fraud, identity concerns, breach of these terms, duplicate accounts, unauthorised payment activity or responsible gambling concerns.

During a review, deposits, withdrawals, games or promotions may be temporarily unavailable. Where an account is closed, any remaining balance will be handled in accordance with applicable law and the outcome of relevant checks. Funds connected with fraud, unlawful conduct or invalid transactions may be withheld where permitted.

How Personal Information Is Handled

Personal information is collected and used to provide casino services, manage accounts, process transactions, verify identity, prevent fraud, meet operational obligations and support responsible gambling practices.

Information may be shared with payment providers, verification services, technology suppliers or other carefully selected service providers where needed to operate the website or protect its integrity. Handling of personal information is subject to the applicable privacy notice and relevant privacy requirements.

You should review the privacy information made available on the website to understand how information is collected, stored, used and retained.

Playing Responsibly

Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set limits before you play and avoid gambling with money needed for ordinary living expenses.

• Set a budget and time limit for gambling.
• Do not chase losses or increase stakes because of frustration.
• Take regular breaks and avoid gambling when distressed or impaired.
• Use available account limits, time-outs or self-exclusion tools where appropriate.
• Seek independent support if gambling is becoming difficult to control.

Slotozen Casino may apply restrictions or request information where activity raises responsible gambling concerns. You should contact the casino promptly if you want help reviewing your play or account options.

Changes to These Conditions

Slotozen Casino may update these Terms and Conditions to reflect changes to the service, security practices, promotions or applicable requirements. The latest version will be made available on the website.

Changes will take effect when published unless a different effective date is stated. If you do not agree with an update, you must stop using the casino and may request account closure, subject to completion of any necessary verification or transaction review.

How to Contact Slotozen Casino

For questions about these Terms and Conditions, account access, verification, payments, withdrawals or responsible gambling options, contact Slotozen Casino at [email protected]. Please include enough information for your request to be identified, but do not send your password or complete payment credentials.

These terms are intended to explain the main conditions for using Slotozen Casino. Any matter not covered here will be assessed fairly and in accordance with applicable law, relevant game rules and the information provided to you during use of the service.

Last updated: 6 September 2026